Shipping Policy
Shipping Policy
Welcome to Dwelling Decor! We're excited to assist you with all your home decor needs. Please review our shipping policy below:
1. Shipping Zones
We currently offer shipping within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
2. Processing Time
Orders are processed and dispatched within 1-3 business days after payment confirmation, excluding weekends and public holidays.
3. Shipping Timeframe
- Standard Delivery: Typically arrives within 3-4 weeks after dispatch.
Please note that delivery times may vary depending on your location within the UK and any unforeseen circumstances such as customs delays. (Long delivery times are due to the bespoke nature of the order)
4. Shipping Charges
Shipping charges are calculated based on the total weight of your order. The shipping cost will be displayed during the checkout process before payment.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link. You can use this link to monitor the status of your delivery.
6. Delivery Issues
If you encounter any issues with your delivery or if your order has not arrived within the expected timeframe, please contact us at [Customer Service Email] for assistance.
7. Shipping Restrictions
- We currently do not ship outside of the United Kingdom.
- We are unable to deliver to PO Box addresses.
8. Additional Information
- During busy periods (e.g., holidays, sales), processing and delivery times may be longer than usual. We appreciate your understanding and patience during these times.
9. Returns and Refunds
For information about returns and refunds, please refer to our Returns Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at dwellingdecorr@gmail.com. Our customer service team will be happy to assist you.